FAQ

Shipping policy

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may or may not appear on the shipping quotes page.

We currently ship to the domestic United States.

*email us for any special requests.

Most orders will ship out within 3-7 business days of ordering. 

Returns and exchanges

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Defective or unwashed, unworn and unused merchandise must be returned within 30 days after purchase for either refund or exchange. Returned or exchanged items must be returned new and unused with all original garment tags still attached. Sale items marked final sale are not eligible for return or exchange.

To assure that your request is processed in a timely manner ALL Returns & Exchanges will require contacting our customer service via emaiinfo@vooduecompany.com, once we receive your email further instructions will be provide.